24/7
Answer and route
An industry-specific greeting filters the request and guides the caller.
☎ 24/7 AI phone receptionist
Never miss a customer call while you are already busy
Elixmail answers, qualifies the request, offers an appointment, creates the CRM contact and sends you an email summary. Human transfer keeps you in control.
Pro and Business plansDedicated French numberPay per useNo card for the trial
A missed call can become a lost customer
On site, in a meeting, during service or outside business hours, you cannot always answer. The AI receptionist maintains continuity without separating phone calls from the rest of your workflow.
Booking
Schedule appointments
Available time slots can be offered and added to your calendar.
CRM
Create follow-up automatically
Each call can create a contact record with the relevant details and notes.
Email
Receive an instant summary
A real-time email alert summarizes the conversation so you can act quickly.
Human
Transfer when needed
Human transfer remains available in three modes: on request, absence or overflow.
Context
Keep a reliable record
Full transcription and history make every request easier to follow.
From phone call to customer follow-up, without retyping
Call receivedThe dedicated number answers even when you are unavailable.
Request qualifiedThe greeting adapts to the industry and reason for calling.
Action preparedAppointment, transfer or structured message depending on the need.
CRM updatedContact details and notes are grouped in Elixmail.
Summary sentYou receive the essentials by email and take over.
Built for different day-to-day realities
The same foundation adapts to the business context instead of forcing one generic script.
Trades and field services
Answer during jobs, qualify urgency and organize a callback.
Restaurants and hospitality
Handle requests during service and offer an available time.
Real estate and agencies
Qualify the project, collect details and route to the right person.
Legal and professional practices
Take a structured message, route the request and preserve human validation.
Sales teams and freelancers
Protect meeting time without losing incoming opportunities.
SMBs and teams
Bring calls, emails, calendar and CRM into one shared follow-up.
The Elixmail difference: phone calls are not isolated
| Capability | Standalone AI phone system | Elixmail |
|---|---|---|
| 24/7 phone answering | Often | Yes |
| Appointment booking | Plan dependent | Connected to Elixmail Calendar |
| CRM contact creation | Extra connector | Built into follow-up |
| Post-call summary | Varies | Real-time email alert with AI summary |
| Email, follow-ups and pipeline | No | Combined in one interface |
| Human transfer | Plan dependent | Three supported modes |
Pricing linked to real usage
Available with Pro and Business plans. Calls are paid through a prepaid wallet, without a separate subscription markup.
About €0.035 / minute
Indicative 2026 rate. You pay only for minutes of calls actually received; no call means no call cost.
The AI receptionist is part of a complete workspace
Elixmail connects phone calls to everyday work. You keep one interface instead of adding an isolated phone tool.
✉
Unified inbox and AI email assistant
Gmail, Outlook and IMAP together, with summaries, drafts, translation and prioritization.
↗
Tracking and automated follow-ups
Track opens, clicks and documents, then follow up at the right time with safeguards.
CRM
Contacts, pipeline and intent score
Enriched contacts, opportunities, next actions and priority prospects.
CAL
Smart calendar and booking
Public booking links, Google, Apple and Outlook sync, reminders and SMS alerts.
◉
Voice-Mail and offline mode
Voice commands, voice messages and offline work that synchronizes later.
🔒
Security and advanced connections
AES-256 encrypted email, registered mail, Hub Connect, Agent Connect, API and Zapier automations.
Frequently asked questions
Does the AI receptionist have to replace a person?
No. It handles the first level of reception and can transfer the call to a human. You decide when automation should step in.
Can it book appointments?
Yes. Appointment booking uses the integrated calendar to offer a time slot and avoid manual re-entry.
Which industries can use it?
Use cases include restaurants, real estate, legal services, trades and service businesses. The greeting can be customized.
How am I informed after a call?
Elixmail sends a real-time email alert with an AI summary. The full transcript keeps the original context available.
How much does it cost?
It is available on Pro and Business plans with pay-per-use billing through the wallet. The indicative 2026 price is about €0.035 per received minute.
Can I try Elixmail without a credit card?
Yes. The Elixmail trial lasts 14 days and requires no credit card. Activating a phone number may require additional information.
Every customer call deserves a clear answer
Try the Elixmail workspace, then configure the phone greeting around your business. You remain in control at every step.