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User Guide - ElixMail

Your AI-powered professional email assistant

Version: 2.1 Updated: April 2026
support_agent For any help, contact us: mail contact@elixmail.fr

list Table of Contents

1

Introduction

Discover the fundamentals of ElixMail

What is ElixMail?

ElixMail is an AI-powered professional email assistant that centralizes all your mailboxes in a single, intuitive interface. Designed for sales professionals, freelancers, and teams, ElixMail combines artificial intelligence, automation, and collaborative tools to optimize your productivity.

Prerequisites

  • Modern browser: Chrome, Firefox, Edge, Safari (latest versions)
  • Internet connection: Required at all times for synchronization
  • Email account: Gmail (via OAuth 2.0) or IMAP (Outlook, Orange, Free, SFR, OVH, Ionos, etc.)
  • Optional microphone: For Voice-Mail and voice command features

Key Features

  • Unified inbox: Filtering, search, and AI categorization
  • AI Assistant: Summaries, drafts, sentiment analysis, translation (11 languages)
  • Voice-Mail: 30+ voice commands, dictation, voice messages
  • Open tracking: Multi-format (GIF, PNG, JPEG, SVG, WebP) and clicks
  • Automatic follow-ups: With configurable anti-spam safeguards
  • Built-in CRM: Address book, exchange history, Next Best Action
  • Sales Pipeline: Drag & drop Kanban for deal management
  • AI Intent Score: Commercial badges (Purchase, Interest, Urgency, Quote)
  • Registered Mail LRAR: Send directly from ElixMail via MySendingBox
  • Calendar & SMS Alerts: Built-in agenda management with SMS notifications
  • Professional signatures: Multiple signatures with click tracking
  • Jitsi Meet Video Conferencing: Create secure video links directly from your emails and calendar
  • Notepad & Spreadsheet: Built-in collaborative tools
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Tip

ElixMail improves over time. The more you use it, the more the AI learns your habits and refines its suggestions. Feel free to correct categorizations to optimize your future interactions.

2

Getting Started

Set up your account in just a few minutes

2.1 Account Creation with Magic Link

ElixMail uses a passwordless authentication system for enhanced security:

  1. Enter your email address on the homepage
  2. Receive a Magic Link in your mailbox
  3. Click the link to activate your session
  4. Your session is now active via a secure token (JWT)

2.2 Gmail Login via OAuth 2.0

  1. Click the "Gmail Login" button
  2. A Google OAuth window opens
  3. Authorize ElixMail to access your Gmail account
  4. No password is transmitted to ElixMail
  5. Access is done via secure IMAP for reading and sending
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Security

Google OAuth is the most secure method. Your password remains confidential and you retain full control over your data.

2.3 IMAP Login (Outlook, Orange, Free, SFR, OVH, Ionos...)

  1. Enter your email address and IMAP password
  2. ElixMail automatically detects your provider
  3. Server settings (MX) are pre-filled
  4. Compatible with 20+ email providers

2.4 MX Auto-detection

ElixMail automatically queries MX (Mail eXchange) records of your domain to:

  • Pre-fill IMAP and SMTP servers
  • Detect the correct ports (143, 587, 465)
  • Configure encryption (STARTTLS, SSL)

2.5 After First Login

  • Email loading: Your messages load progressively
  • AI categorization: The AI begins analyzing and categorizing your emails
  • Dashboard: View your statistics (emails received, engagements, follow-ups)
  • Customization: Access Settings to configure your preferences
3

Inbox

Master your email organization

3.1 Navigation and Views

Each email in your inbox displays:

  • Sender: Name or email address
  • Subject: Message title
  • Preview: Content snippet
  • Date: Email reception date
  • Attachment indicator: Icon if attachments present
  • AI category badge: Personal, Professional, Marketing, Transactional, Social, Newsletter, Spam, Other
  • Sentiment badge: Positive, Negative, Neutral, Urgent
  • Intent score badge: Purchase, Interest, Urgency, Quote, Follow-up, Question
  • Tracking status: Opened/Not opened, clicks detected

3.2 Category Filtering

  • All: Displays all emails
  • Unread: Unread emails
  • Important: Priority emails according to the AI
  • Sent: Your sent messages
  • AI Categories: 8 automatic categories
  • Custom labels: Create your own labels with 12 colors

3.3 Text Search

Quickly search through:

  • Email subjects
  • Sender email addresses
  • Message body
  • Instant results with highlighting

3.4 Pagination

20 emails per page for optimal viewing. Quick navigation between pages with Previous/Next buttons.

3.5 Bulk Selection

Use checkboxes to perform bulk actions:

  • Delete multiple emails
  • Archive
  • Mark as read/unread
  • Categorize
  • Add labels

3.6 Dual-layer Smart Cache

ElixMail uses an advanced caching system:

  • Layer 1 (Memory): Near-instant loading
  • Layer 2 (IndexedDB): Persistent storage for offline access
  • Background synchronization: Continuous updates
  • Force refresh: Button to force manual synchronization
4

Reading an Email

View your messages securely

4.1 Secure HTML Rendering

ElixMail displays your emails' HTML content with complete XSS sanitization to protect you against security threats. All malicious scripts are automatically removed.

4.2 Attachments with Preview

  • Image preview: PNG, JPEG, GIF, WebP displayed directly
  • Correct MIME download: Format preserved during download
  • Type icons: Quickly identify the format (PDF, DOC, XLS, etc.)

4.3 Embedded CID Images

Images embedded with Content-ID (CID) are displayed correctly, even without internet access.

4.4 Text Fallback

For very large HTML files, ElixMail automatically offers a readable text version to improve performance.

5

Sending an Email

Compose and send with style

5.1 Composition

Fill in the standard fields:

  • To: Main recipients
  • Cc: Carbon copy
  • Bcc: Blind carbon copy
  • Subject: Message title
  • Body: Compose with the rich editor

5.2 Rich Editor with 12 Fonts

  • Formatting: Bold, italic, underline, strikethrough
  • 12 professional fonts: Arial, Courier, Georgia, Times New Roman, Trebuchet MS, Verdana, and more
  • Adjustable size: 8px to 72px
  • Text/background colors: Full palette
  • Lists: Bulleted or numbered
  • Hyperlinks: Insert URLs
  • Emojis: Access a wide palette

5.3 Attachments and CID Images

  • Drag & drop: Drag and drop files
  • Embedded CID images (Pro): Insert images directly into the message
  • Preview before sending: Review your complete message

5.4 Sender Address (SendAs)

If you have multiple email accounts, choose the sender address for each message. This is especially useful for teams or multi-domain setups.

5.5 Reply and Forward

  • Reply: Replies to the sender only
  • Reply All: Replies to all recipients
  • Forward: Sends the message to a new recipient
  • Thread history: Full conversation visible
  • Auto quote: The original message is automatically quoted

5.6 Automatic Signature

Your signature is automatically inserted with every email sent. Customize it in Settings (name, title, phone, logo, social links).

5.7 Auto Open Tracking

A tracking pixel is automatically inserted in every email sent provided you have created a signature with tracking enabled (Settings > Signatures). Can be disabled per email or globally.

5.8 Sending Strategies

  • Immediate send: Sends the message right away
  • Scheduled send: Schedule sending for later
  • Pixel format choice: GIF, PNG, JPEG, SVG, or WebP
  • Auto compliance headers: SPF, DKIM, DMARC configured

5.9 Anti-spam Compliance

ElixMail automatically adds:

  • List-Unsubscribe headers: To comply with CAN-SPAM
  • SPF/DKIM/DMARC verification: Improves deliverability
  • Spam detection: Preventive analysis of your message
6

Email Management

Organize your messages efficiently

6.1 Basic Actions

  • Mark read/unread: Track read status
  • Important: Pin priority emails
  • Delete: Send to trash
  • Archive: Hide without deleting

6.2 AI Categorization

8 automatic categories assigned by the AI:

  • Personal: Private emails
  • Professional: Work emails
  • Marketing: Newsletters and promotions
  • Transactional: Order confirmations, receipts
  • Social: Social networks
  • Newsletter: Subscriptions
  • Spam: Unwanted emails
  • Other: Uncategorized

6.3 Sub-categories

Create custom sub-categories for even finer classification. For example, within "Professional", create "Clients", "Suppliers", "Internal", etc.

6.4 Advanced Archives

  • 8 default labels: Pre-configured
  • Custom labels: Create your own
  • 12 colors: Quick identification
  • Multi-labels: An email can have multiple labels
  • Filtering with counters: See how many emails per label
  • Bulk operations: Apply labels to multiple emails

6.5 Merged Trash

The trash automatically combines locally deleted items and items deleted on the remote server. You can restore accidentally deleted emails.

7

Artificial Intelligence

Harness the power of AI for your productivity

7.1 Contextual AI Chat

Chat directly with the AI in ElixMail:

  • Questions about your emails: "Who sent the email about project X?"
  • Rephrasing: "Rewrite this email in a friendlier tone"
  • Action suggestions: "What should I do with this email?"
  • Tone/intent analysis: "What is the sentiment of this message?"

7.2 Automatic Summaries

In one click, get a summary of:

  • A single email
  • A complete conversation (thread)
  • Your important emails of the day

7.3 AI Drafts (3 Tones)

Generate automatic replies in 3 different styles:

  • Professional: Formal and structured
  • Neutral: Balanced and courteous
  • Friendly: Warm and approachable

You choose the one that suits you, then edit it before sending.

7.4 Auto Categorization

Each email automatically receives a category (Personal, Professional, Marketing, etc.) without any action on your part.

7.5 Sentiment Analysis

The AI analyzes the tone of each email:

  • Positive (🟢): Enthusiasm, satisfaction
  • Negative (🔴): Dissatisfaction, anger
  • Neutral (🟡): Informative, factual
  • Urgent (⚡): Immediate request

7.6 Smart Prioritization

ElixMail combines:

  • Email sentiment
  • Detected urgency
  • Your engagement history

to present the most important emails first.

7.7 Translation in 11 Languages

Instant translation to:

  • English, Spanish, German, Italian, Portuguese
  • Dutch, Chinese, Japanese, Arabic, Russian, French

7.8 AI Daily Briefing Pro

Every morning, receive an automatic summary containing:

  • Your important emails of the day
  • Actions suggested by the AI
  • Upcoming follow-ups
  • Daily statistics

7.9 Full Control

The AI suggests, you decide. Every AI suggestion is reviewed and validated by you before being applied. You maintain full control over your data and actions.

8

Voice-Mail & Voice Commands

Control ElixMail with your voice

8.1 Voice Commands (30+) in French and English

Reading & Search:

  • "Read my emails"
  • "Search [term]"
  • "Summarize this email"
  • "Summarize the conversation"
  • "What are my urgent emails?"
  • "Daily summary"
  • "My statistics"

Sending & Replying:

  • "Send an email to [contact]"
  • "Reply to this email"
  • "Forward this email to [contact]"
  • "Suggest replies" (3 AI drafts)
  • "Translate to [language]"
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Tip: Set up your contacts for the voice assistant

Go to Settings > Address Book and add your predefined contacts. They will be used by the voice assistant when selecting the recipient for sending, replying, or forwarding mail. The AI will search directly in this database for your contacts for a smoother and faster experience.

Organization & Management:

  • "Archive this email"
  • "Mark as read/unread"
  • "Snooze this email"
  • "Classify this email"
  • "Remind me to..."
  • "Create a task"

CRM & Calendar:

  • "Create an event"
  • "Update the CRM"
  • "Search my contacts"
  • "Follow up with [contact]"

Dictation Mode & Navigation:

  • "Dictation mode"
  • "Go to [section]"
  • "Bulk actions"

8.2 Voice Spelling

For precise information, use voice spelling:

  • French alphabet: "a, b, c, at sign, dot"
  • NATO alphabet: "Alpha, Bravo, Charlie" for greater clarity
  • Multi-turn accumulation: Spell letters progressively
  • Voice symbols: "@" = "at sign", "." = "dot", "-" = "dash"

8.3 Patience Mode

The voice system waits without abrupt timeout. You can speak naturally without rushing.

8.4 Voice Message by Email

Record your voice and send it by email:

  1. Click the record button
  2. Speak naturally
  3. Your voice is automatically transcribed
  4. An MP3 audio file is attached to the message
  5. Send from your connected account

8.5 Bilingual French/English

ElixMail automatically detects your language and understands both simultaneously. Mix French and English freely.

9

Tracking & Open Monitoring

Measure engagement on your emails

9.1 Multi-format Pixel

ElixMail uses multiple pixel formats to maximize detection:

  • GIF: Compatible with all clients
  • PNG: Better quality
  • JPEG: Optimal compression
  • SVG: Scalable vector
  • WebP: Modern format
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Important: Create a signature with tracking enabled

For open tracking to work, you must first create a professional signature with tracking enabled. Follow the steps below.

How to Enable Tracking — Step-by-Step Guide

1
Create a tracking signature

Go to Settings > Signatures and click on "Create a signature". Enable the Tracking option (switch ON) on this signature.

2
Fill in the predefined fields

Complete the required information: name, position, phone, email, LinkedIn address, etc.
Tip: even if you don't have a LinkedIn account, you still need to fill in the field (don't leave it grayed out) to generate an address — it will be fictitious but is used by the tracking pixel to function correctly. Fill in the other fields as indicated.

3
Save your signature

Click Save. Your tracking signature is now ready to use.

4
Use the tracking signature when sending

When you want to send, forward, or reply to an email and want it to be tracked: select your tracking signature in the composer's signature selector, and make sure the Tracking button is set to ON.

5
Monitor opens

Once the email is sent, go to the Automation & Tracking tab in the sidebar to monitor opens, clicks, and statistics of your tracked emails in real time.

9.2 Click Tracking

Every link in your emails is automatically tracked. ElixMail records the number of clicks and visitor information.

9.3 Custom Domain Pro

Use your own domain for tracking pixels and URLs, providing better deliverability and branding.

9.4 Real-time Statistics

View your statistics instantly:

  • Overall open rate: Percentage of opened emails
  • Per email: Who opened your message
  • Clicks per link: Which one is the most popular
  • Full history: Timestamp, device, location
  • Visual charts: Visualize trends

9.5 CSV Export

Export all your statistics as CSV for analysis in Excel or BI tools.

10

Automatic Follow-ups

Follow up on your emails effortlessly

10.1 4 Templates

10.2 Conditional Rules

10.3 Anti-spam Safeguards

ElixMail protects your email reputation:

10.4 AI Personalization

The content of each follow-up is adapted by the AI based on:

11

Professional Signatures

Customize your signatures

11.1 Creation and Editing

Create multiple signatures with:

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Reminder: The signature enables open tracking

For tracking to work, you must create at least one signature and enable tracking on it. This signature triggers the automatic insertion of the tracking pixel in your sent emails. Without a signature with tracking, no open monitoring will be possible.

11.2 Tracked Social Links

All links in your signature are automatically tracked to measure engagement.

11.3 Custom Domain Pro

Use your own domain for tracked links, improving deliverability and branding.

11.4 Automatic Insertion

Your signature is automatically inserted with every email. Change or disable it per email if needed.

12

Calendar & SMS Alerts

Manage your agenda seamlessly

12.1 Monthly View

View your calendar by month with quick navigation between periods.

12.2 5 Event Types

12.3 Configurable Reminders

Receive alerts:

12.4 SMS Alerts Pro

Receive SMS directly on your phone:

12.5 Auto-reply

Set an automatic out-of-office message. Templates provided with variables:

12.6 Test Mode

Before activating SMS alerts, test them to make sure everything works correctly.

12.7 Jitsi Meet Video Conferencing

ElixMail integrates a video conferencing system via Jitsi Meet, a free open-source platform that requires no account or installation for participants.

📹
Zero Google scope required
Jitsi video conferencing works 100% independently, without any Google authorization, OAuth, or third-party API. Your data stays private.

From the email composer:

From the calendar:

Features:

13

Notepad & Spreadsheet

Built-in collaborative tools

13.1 Free Notes

Create notes for:

Notes are automatically synced and accessible anywhere.

13.2 Built-in Spreadsheet

A real spreadsheet within ElixMail:

13.3 PDF Export

Export your notes and spreadsheets as PDF for sharing or archiving.

14

CRM & Contacts

Manage your client relationships efficiently

14.1 Enhanced Address Book

Each contact includes:

14.2 Auto New Contact Detection

ElixMail offers to automatically add new senders to your address book.

14.3 Complete Exchange History

For each contact, view:

14.4 Personal Notes

Associate notes with each contact:

14.5 AI Next Best Action Pro

For each contact, the AI suggests:

14.6 Daily Usage

Typical workflow:

  1. Receive an email from a contact
  2. Click on their profile
  3. View the complete history
  4. Read personal notes
  5. Check AI suggestions (Next Best Action)
  6. Reply with all the context at hand
15

Sales Pipeline

Visualize your sales with Kanban

15.1 Visual Drag & Drop Pipeline Pro

A built-in kanban board with:

15.2 Won/Lost Archiving

15.3 Creating a Deal

  1. Click "+ New deal"
  2. Fill in: deal name, amount, contact, description
  3. The deal appears in the "Prospect" column
  4. Drag it to the appropriate column (Qualified, Proposal, etc.)

15.4 Availability

The Sales Pipeline is included in:

16

AI Intent Score

Identify commercial opportunities

16.1 Auto Detection

The AI automatically assigns a badge to each email:

16.2 Visual Badges

16.3 Pipeline Synergy

Complete commercial workflow:

  1. Receive an email with a "Purchase" badge (red)
  2. Click "Create a deal from this email"
  3. The deal is automatically added to the pipeline
  4. Move it to the appropriate column
  5. Track progress until closing

16.4 Availability

17

Registered Mail LRAR

Send official mail from ElixMail

17.1 Sending from ElixMail ProBusiness

Via MySendingBox, ElixMail allows you to send official LRAR registered mail with return receipt.

17.2 Step 1 - Addresses

Fill in:

17.3 Step 2 - Content

17.4 Step 3 - Options

17.5 Step 4 - Summary

Before sending, verify:

Click "Confirm and send" to finalize.

17.6 Prepaid Wallet

17.7 Real-time Tracking

Track your LRAR registered mail:

17.8 Pricing

Example pricing (updated according to MySendingBox):

17.9 Availability

Registered Mail LRAR:

17b

AI Phone Receptionist

Your intelligent phone switchboard, available 24/7

Overview

The AI Receptionist is an automated phone switchboard that answers incoming calls on a dedicated number. It greets your clients, takes messages, handles appointment requests, automatically transcribes each conversation, and can transfer the call to a human if needed.

Availability: Pro and Business plans

Step-by-Step Configuration Guide

rocket_launch

Quick Start

Follow these 6 steps to configure your receptionist in under 10 minutes.

Step 1 — Access the Receptionist Page

Log in to ElixMail, then click on “AI Receptionist” in the left sidebar menu (phone icon). You will arrive at the page with 4 tabs: Configuration, Numbers, Calls, and Statistics.

Step 2 — Choose a Business Template

In the Configuration tab, start by selecting a business template suited to your activity. 6 templates are available:

The template automatically pre-fills the welcome message and AI instructions. You can then customize them.

Step 3 — Customize the Configuration

Fill in the following fields:

Click “Save configuration” to save your settings.

Step 4 — Purchase a Phone Number

Go to the Numbers tab, then:

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French Numbers (+33)

To purchase a French number, Twilio regulations require a compliance bundle. Click “Regulatory bundle” and fill in: company name, SIRET number, and registered office address. The bundle is submitted to Twilio for validation (usually within 24-48 hours). Once approved, you can purchase +33 numbers.

Step 5 — Configure Human Relay (Optional)

In the Configuration tab, the “Human Relay / Call Transfer” section allows you to transfer calls to a human. Fill in:

Leave the transfer number empty to disable this feature.

Step 6 — Test Your Receptionist

Once the configuration is saved and the number is purchased:

Technical Operation

The system works in real time according to this chain:

Human Relay and Call Transfer

The AI Receptionist can transfer an ongoing call to a human number in 3 situations:

During the transfer, the AI plays a transition message, then the call is redirected via Twilio to the configured number. The transcription and summary of the AI portion are saved normally.

Automatic CRM Integration

After each call, the AI Receptionist automatically analyzes the transcription and:

Calendar Integration

When a caller requests an appointment:

Alerts and Notifications

At the end of each call, you receive a detailed email containing:

Automatic Caller Follow-up

If the caller has provided their email address, they automatically receive a confirmation email on behalf of your company with a summary of their request, appointment details if they requested one, and an invitation to contact you again if needed. This email is sent with your address as reply-to.

Intelligent Data Extraction

The AI analyzes each conversation to automatically extract:

Pricing

The AI Receptionist works with the prepaid wallet:

Security and Privacy

tips_and_updates

Pro Tip

Start with the “Custom” template and test with a call from your mobile. Adjust the system prompt based on the AI's responses. Remember to configure “Away” mode for vacation periods.

18

Security & Compliance

Your protection is our priority

18.1 Authentication

18.2 Rate Limiting

18.3 Legal Compliance

18.4 Email Verification

ElixMail automatically verifies:

18.5 Legal Pages

Access from the interface:

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Your Security

ElixMail never stores your IMAP passwords. You always remain in control of your data. We use SSL/TLS encryption for all connections.

19

Customization

Adapt ElixMail to your style

19.1 Dark Theme

ElixMail enables dark mode by default to reduce eye strain. Switch to light mode in Settings.

19.2 General Settings

19.3 Email Preferences

19.4 Account Management

20

Encrypted Email

Send encrypted emails with AES-256-CBC encryption

20.1 General Overview

ElixMail's encrypted messaging is an advanced security feature that allows you to send emails whose content is end-to-end encrypted with the AES-256-CBC algorithm (Advanced Encryption Standard, 256-bit key, Cipher Block Chaining mode). This is the same encryption standard used by banking institutions, government agencies, and armed forces worldwide.

Unlike a standard email that travels in plain text (or simply protected by TLS in transit), an ElixMail encrypted message is unreadable without the PIN code, even if someone intercepts the data on the server or in transit.

Included free in all plans

Solo, Pro, and Business — no extra cost, no sending limits. Privacy is a right, not a paid option.

20.2 Technical Encryption Architecture

Here is the detailed technical operation, step by step:

Step 1 — Server-side Encryption

Step 2 — PIN Code Protection

Step 3 — Secure Link Generation

Step 4 — Decryption on Reading

20.3 Step-by-Step Guide — Sender

1. Enable Encrypted Mode

In the email composer, find the Encrypt button (lock icon) in the action bar, next to tracking and other options. Click on it:

2. Write the Message

Write your email normally:

3. Send

When clicking Send, ElixMail automatically performs:

4. Manage Your Encrypted Messages

From your ElixMail interface, you can:

20.4 Step-by-Step Guide — Recipient

The recipient does not need an ElixMail account. Here is what they see:

1. Notification Email Received

The recipient receives in their regular email inbox (Gmail, Outlook, etc.) an email containing:

2. Secure Reading Page

By clicking the link, an elegant page opens with:

3. Decrypted Message

After entering the correct PIN:

4. Possible Error Messages

20.5 Detailed Security Parameters

Parameter Value Details
Algorithm AES-256-CBC Advanced Encryption Standard, 256-bit key, CBC mode
Key size 256 bits (32 bytes) 2256 possible combinations — impossible to brute-force
Init. Vector (IV) 128 bits (16 bytes) Unique per message, ensures distinct ciphertexts for identical plain texts
PIN Hash SHA-256 The PIN is never stored in plain text, only its SHA-256 fingerprint
Expiration 7 days After 7 days, the message can no longer be decrypted
Max reads 10 reads After 10 views, the message is automatically locked
Revocation Instant The sender can cut access at any time, immediate effect
Message ID UUID v4 Universal unique identifier, unpredictable and non-sequential

20.6 Comparison with a Standard Email

Criteria Standard Email ElixMail Encrypted
Content in transit TLS (if supported) AES-256 + TLS
Content at rest Plain text on server AES-256 encrypted in DB
Password protection No 6-digit PIN (SHA-256 hashed)
Automatic expiration No (stays forever) 7 days then self-destruction
Revocation possible No (impossible once sent) Yes, instant
Read limit Unlimited 10 max (configurable)
Account required to read Yes (webmail/client) No — a browser is enough

20.7 Recommended Use Cases

Legal & Compliance

Commercial & Business

IT & Technical

Personal

20.8 Security Guarantees

20.9 Known Limitations and Transparency

20.10 Frequently Asked Questions

Does the recipient need an ElixMail account?

No. The recipient only needs a web browser and the PIN code. No registration, no download, no extension.

What does the recipient see in their mailbox?

A notification email from ElixMail containing a link and the PIN code. The actual subject and content of the message are not visible in the notification email — they are accessible only via the secure link after entering the PIN.

Can I send the PIN separately?

Yes, and it is even recommended for maximum security. The PIN is displayed in a confirmation toast after sending. You can note it and transmit it via SMS, phone call, or instant messaging.

What happens after 7 days?

The message automatically expires and becomes permanently unreadable, even with the correct PIN. The encrypted data remains in the database but can no longer be decrypted via the API.

Can I revoke a message after sending it?

Yes, at any time. Revocation is instant and irreversible. The recipient will see a message "This message has been revoked by the sender".

Is the message deleted after expiration?

The metadata (date, sender, recipient) are kept for history. The encrypted content remains in the database but the API refuses decryption after expiration, rendering the data unusable.

Is this GDPR compliant?

Yes. AES-256 encryption is recognized by CNIL and GDPR as an appropriate technical measure for personal data protection. Automatic expiration and revocation contribute to the data minimization principle.

20

Plans and Pricing

Choose the plan that fits your needs

20.1 Solo Solo

9€/month or 95€/year (savings: -13%)

Ideal for freelancers and independent professionals.

Includes:

20.2 Pro Pro

19€/month

Perfect for sales professionals and demanding users.

Everything in Solo, plus:

20.3 Business Business

45€/month

Designed for SMBs and collaborative teams.

Everything in Pro, plus:

Comparison Table

Feature Solo Pro Business
Price/month 9€ 19€ 45€
Basic AI ✓ Advanced ✓ Advanced
Daily Briefing
Voice-Mail & voice commands
Advanced tracking Basic ✓ + Custom domain ✓ + Custom domain
Automatic follow-ups Simple ✓ Smart ✓ Smart
CRM & Contacts ✓ Basic ✓ Advanced + NBA ✓ Advanced + NBA
Sales Pipeline ✓ Unlimited
Registered Mail LRAR
AI Phone Receptionist
Calendar & SMS Basic ✓ Advanced + SMS ✓ Advanced + SMS
Multi-users 1 only 1 only ✓ 5 users
API ✓ Advanced
22

FAQ & Troubleshooting

Solutions to common problems

My emails are not loading

Solution:

The AI is not categorizing my emails

Solution:

Voice-Mail is not working

Solution:

Tracking is not showing

Solution:

Follow-up not sent

Solution:

Signatures are not being inserted

Solution:

SMS alerts are not being received

Solution:

How can I export my data?

Solution:

Need additional help?

Contact us:

help

Frequently Asked Questions

Also check out our online help center with video tutorials and detailed documentation.