1
Unclear ownership
An important email waits because each person assumes someone else is handling it.
Team email for small businesses
The shared inbox that makes ownership clear
Assign email, collaborate through internal notes and keep one shared view of every customer. Each person has their own access, so teams no longer need to share one mailbox password.
Business plan · Up to 5 users · €45/month · No credit card during the trial
When everyone receives the email, nobody knows who owns it
Forwarding and shared passwords provide access, but they do not create a reliable team workflow.
2
Scattered context
Notes, customer status and the next action live across separate inboxes and tools.
3
Access is hard to control
One shared login does not provide clean user and responsibility management.
A clear workflow from arrival to follow-up
Elixmail turns team email into visible, structured work.
STEP 1
Email arrivesConnected inboxes are available in one team cockpit.
STEP 2
It gets assignedThe responsible team member becomes visible.
STEP 3
The team collaboratesInternal notes keep private discussion outside the customer thread.
STEP 4
Follow-up continuesCRM, pipeline, calendar and reminders keep the next action visible.
Features that structure a small team
The shared inbox is backed by Elixmail Business collaboration features.
✓
Email assignmentMake the responsible team member visible.
✓
Internal notesCollaborate without exposing comments to customers.
✓
Up to 5 usersA separate account for each Business workspace member.
✓
Centralized administrationManage the team and access from one place.
✓
CRM and sales pipelineKeep contacts, notes and opportunities tied to customer work.
✓
Audit and data isolationMulti-tenant isolation, access history and compliance controls.
✓
Advanced API and ZapierConnect workflows to more than 6,000 compatible apps.
✓
AI, tracking and follow-upsDrafting help, intent signals and next actions under your rules.
One clear plan for a team of up to 5 users
The Business plan combines the shared inbox, centralized administration, sales pipeline and team features. SMS, phone calls and registered mail remain usage-based through the wallet when used.
€45per monthStart the trial
Frequently asked questions
What is a shared inbox?
A common workspace where authorized team members can view and handle team email with visibility into ownership.
Do team members share one password?
No. Elixmail Business provides separate users and centralized administration, so each person uses their own access.
How many users can collaborate?
The Business plan includes up to 5 users, with email assignments and internal notes.
Which email services can connect?
Elixmail supports Gmail, Outlook/Microsoft 365 and professional IMAP accounts while keeping your current addresses.
Where does original mailbox data remain?
Original mailbox messages remain with your email provider. Elixmail's own services are hosted in France, as described on the Security page.
Give every email an owner and a next step
Try Elixmail collaboration for 14 days with no credit card.
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